Refund Policy
Return Policy
We offer a 7-day return policy, which means you have 7 days from the date you receive your item to request a return. To be eligible for a return, the item must be in the same condition as received—unused, unworn, with all original tags attached, and in its original packaging. Proof of purchase is required. To initiate a return, please contact us at zy**********@***il.com. Once your return request is approved, you will be provided with return instructions. Returns should be sent to the following address: MB Nagar Ring Road, Gulbarga, 585105 Items sent back without prior approval will not be accepted.Damaged or Incorrect Items
Please inspect your order immediately upon delivery. If your item is defective, damaged, or incorrect, contact us within 48 hours of delivery so we can review the issue and provide a suitable resolution.Non-Returnable Items
The following items are not eligible for return or refund:- Custom or personalized products
- Personal care or hygiene items
- Perishable goods
- Hazardous materials or flammable products
- Sale or discounted items
- Gift cards
Exchanges
We do not offer direct exchanges. The fastest way to receive a different item is to return the original product (if eligible). Once your return is approved, you may place a new order separately.Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days. Please note that original shipping charges are non-refundable unless the return is due to a defect or error on our part.Late or Missing Refunds
If you have not received your refund after the stated processing time:- Check your bank account again
- Contact your payment provider or bank
- If the issue persists, contact us at zy**********@***il.com
Contact Information
For any questions regarding refunds or returns, please contact us at:
Email: zy**********@***il.com
Phone: +91 6366585644